Customer Service and Warranty Representative
Posted by TRP Cycling on 07/17/2019
Industry Sector: Bike
Job Categories: Customer Service
Country: United States
Required Experience: 1 - 3 years
Contact Name: TRP Cycling
Contact Phone: 1-801-648-7079
Job Type: Full Time
Required to Relocate: Yes
Required to Travel: No
Employee May Telecommute: No
Job Seeker Must Live Within:
Job Description & Requirements
TRP is a growing company in the cycling industry. We are located in Ogden, Utah just north of Salt Lake City. Ogden is home to 300+ miles of single-track as well as world class skiing, rock climbing, fishing, and many more outdoor activities.
-Full-Time Position with Health Insurance Benefits-
- Minimum two years of customer service experience in the cycling industry.
- PC proficiency in order entry systems, Microsoft Word and Excel. Associate or bachelor’s degree, or equivalent experience preferred.
- Excellent customer service and account management skills.
- In-depth technical knowledge of road and mountain bike products and the cycling industry in general.
- Excellent analytical, organizational and problem-solving skills.
- Ability to communicate, both written and verbally, in a clear and professional manner.
- Ability to work independently in a fast-paced, high volume environment.
- Ability to identify issues and alternatives, and recommend possible solutions.